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Fir Trees Pelargonium Nursery, Stokesley, North Yorkshire, TS9 5LD. Tel:- 01642 713066

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with the following methods of payments for your complete peace of mind!

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Fir Trees

Pelargonium Nursery

2007-2012

FIR TREES RECOMMENDS

Please note we only send plants into the UK

Other People online now

FREE DELIVERY OVER £75

TERMS OF BUSINESS

Mail order will be available all year round. Due to the difficulty of some of the varieties , we reserve the right to delay orders if such varieties are not available and a waiting period may exist. As usual we will endeavour to do our best to supply your order as soon as possible. Please allow 6-8 weeks during busy show season. We would strongly advice that orders required in April / May are sent in early (at least by Jan / Feb) to avoid disappointment. All plants are now sent by overnight carrier and we can now send to all parts of mainland Scotland. 

1. All plants must be paid for before they are dispatched. The following methods can be used:-

    a)Cheque made  payable to 'FIR TREES NURSERY'.

     b)                                            Most major credit/debit cards

      c)

  

     d)

Please note all the above methods of payment, the payment will be taken at time of order.

(Paying on our site is completely secure as we use Roman cart as our shopping cart.  The RomanCart system is secured by VeriSign EV SGC SSL certificates. This means you will see the green bar on compatible browsers like you see at eBay and PayPal! See Below.

From the checkout you will then be directed to either the Google Checkout site or Paypal (Which ever you prefer) If paying by card you will be directed to the Paypal secure site, and they will deal with your card information for us. That way it is all completely confidential and even we(Fir Trees Nursery) do not see your details. After the transaction is complete (Payment is taken at time of order) you will be directed back to our site. You will also be sent an Email confirming your order from us.

2. Orders will only be acknowledged by Email.

3. In the event of plants being received in a damaged condition let us know immediately by phone on 01642 713066 as we only replace up to 7 days after receipt.

4. If you require plants before a certain date please indicate on your order form and we will do our best to oblige.

5. All plants are individually labelled and wrapped and all orders are accompanied with a leaflet on cultural guidelines.

6. We reserve the right to substitute any plants which are not available. We will contact you to discuss which you require.

7. This list cancels all previous lists.

8. Plants sent to mainland U.K. & Northern Ireland Only (£10 surcharge when carrier has to cross water) and are all sent by carrier which enables us to :-

a) Send large plants (ex 9cm pots).( Click here for example)

b) Guarantee next day delivery - overnight traveling so in hot weather the plants travel in the cool of the night.

c) Telephone you the day before delivery so you can make arrangements for receiving your order. Please give a contact number as we cannot dispatch orders without arranging for a safe place to leave the parcel if you are not going to be in on the delivery day.  

Time of Delivery

All orders will be sent out usually within 2-3 weeks or whenever you have stated on your order. If for any reason this will not be possible (Certain plants need growing on for a while or a plant will need rooting for you) We will contact you and let you know to discuss it.

Refund Policy

We do not usually offer refunds due to the nature of the products we sell (Live plants) but if you are unhappy with your order please email on mark@firtreespelargoniums.co.uk or phone the nursery on 01642 713066 to discuss the problem so we can either send out replacments or sort the problem out.

Post & Packing Charges

Mainland U.K.

1 plant can now be sent by Royal Mail at a cost of £3.50 (Please note 11cm pots and 1 ltr pots will count as two plants)

2 plants can be sent by royal mail at a cost of £5.00

Please note all other plants 3 or more will be sent by carrier at a cost of £8.95

£8.95 for any number of plants ( Sent By Carrier)

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Northern Ireland & other U.K. Islands

1 plant can now be sent by Royal Mail at a cost of £3.50 (Please note 11cm pots and 1 ltr pots will count as two plants)

2 plants can be sent by royal mail at a cost of £5.00

3-6 plants can be sent by royal mail at a cost of £8.50

7-9 plants can be sent by royal mail at a cost of £10.50

10-12 plants can be sent by royal mail at a cost of £12.00

or £18.95 for any number of plants via Carrier.

(Sorry for these prices for Northern Ireland but our carrier puts a £10.00 surcharge on for Northern Ireland and other uk islands where there is no road link)